TRACK YOUR ORDER
Free Priority shipping for
all orders of $150 and over.
We ship via
USPS Priority Mail.
This method gets your new watch to you in 2 to 3 days for most domestic locations although it will sometimes take longer. You may select Express mail during checkout by clicking shipping options. Express mail offers 1 to 2 day service to most locations however some zipcodes will take longer. You may contact your post office and inquire if one day express service is availabe from our shipping zipcode 06051 New Britain, Connecticut. Shipping costs are non refundable
.
Shipping Charges
 Click on the truck to estimate shipping time and charge.
You will be mailed your delivery confirmation
information after your order is processed or you may use your email
address to
track your order via our website. Shipping time is estimated and costs are non refundable.
International shipping
Orders outside the United States
are not allowed.
Returns
If you are unhappy with the timepiece you purchase on our website, we
will cheerfully refund your money or ship you a replacement. There will be no refund on used / worn watches. We do not sell used watches. After trying on the watch you have purchased if it is not entirely to your liking and you would like to return it follow the instruction below.
Purchases may be returned (with all contents and full packing)
for refund (there is a 10% restocking fee for all returns and shipping is non refundable) within 30 days to keenan systems LLC please email support@keenansystems.com
to request a RMA. As soon as we receive the returned item
we will ship you a new one or credit your account the same business day.
After the initial 30 day period
watches may be returned to the manufacturer for repair or
replacement.
We will accept the return of
any item purchased on our web site provided:
- it has not been used, altered
or tampered with in any way
- you include your web
order receipt
- it is returned within 30
days of receipt of the order
If a TIMEX item
is found to be defective in any way after the initial 30 day period, please contact
Timex customer service:
Phone: 1-800-448-4639
Email: custserv@timex.com
They will issue you a full
refund or replacement at no cost upon receipt of the damaged goods.
It normally takes 2 to 3
weeks for Timex to process the returns. Please send all returns to either of the
following addresses:
Hotline Watch Service
PO Box 2740
Little Rock, AR 72203
or
Hotline Watch Service
Returns Department
1302 Pike Ave
North Little Rock, AR 72114
Phone: 800-448-4639
If a CASIO watch is found to be defective please see the Casio website here Casio support
Phone 800-962-2746
Casio Mailing Address:
Casio Customer Help Center
570 Mount Pleasant Ave
Dover, NJ 07801
If a Polar Watch is found to be defective please contact POLAR at
Polar Electro Inc.
1111 Marcus Avenue, Suite M15
Lake Success, NY 11042-1034
Attn: Service Center
(800) 227-1314 (tel)
(516) 364-5454 (fax)
We
stand behind all our products 100% |
